We want everyone to be able to use pointclick.io, including people who use screen readers, keyboard navigation, magnification or other assistive technology. This page explains what we do and how to tell us when something doesn't work.
We work to make pointclick.io usable for as many people as possible, and we treat accessibility as ongoing work, not a one-time task.
We build and test our site against WCAG 2.2 AA and fix issues when they’re reported. WCAG (Web Content Accessibility Guidelines) is the widely used standard for accessible websites, and AA is the level most organizations aim for.
Some parts of the site may not yet fully meet WCAG 2.2 AA.
Our latest automated test found no WCAG 2.2 AA failures on our pages. Automated tools can’t catch everything, so we also rely on manual checks and on reports from visitors.
Some features come from other services, such as our booking calendar, checkout and forms. We choose these with accessibility in mind, but we don’t control all of their code. If one of them gets in your way, contact us and we’ll help you another way.
If something on pointclick.io is hard to use, please tell us. Let us know the page, what you were trying to do, and the assistive technology you use, if any.
If you need information from the site in another format, ask and we’ll work with you to provide it. We aim to reply to accessibility reports within 5 business days.
This statement was last reviewed on November 3, 2026.
